No matter how safe we try to make things and how carefully you carry out your role, accidents can and do happen! If you are involved in an accident whilst volunteering, no matter how small, you must inform your Area Team. Your team will tell you how to do this during your induction. Details of all accidents and near misses are recorded in an accident book. The main purpose of this is to enable us to take steps to try to prevent similar occurrences that could injure you, staff members, other volunteers or members of the public.

A ‘near miss’ is an unplanned event which has the potential to cause injury but, for whatever reason, actual injury does not occur. Any near miss should be reported to your Site Manager or Area Team contact so that precautions may be put in place to reduce the risk of a similar incident occurring again.

If you have any queries about accidents or near misses, please contact your Area Team.